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how to be brilliant

Fed up of doing the same old things day in, day out? Tired of working hard for average results? Have the feeling that you could do more, be more?

This is How to Be Brilliant - 10th Anniversary Edition

Fed up of doing the same old things day in, day out? Tired of working hard for average results? Have the feeling that you could do more, be more?

How to Be Brilliant has been helping people to be brilliant for ten years. This international bestseller shows you how to make the critical steps from average to good and from good to brilliant – at work and in life. It’ll help you work out what’s happening right now and get clear about how it could be so much better.

Then you’ll be given strategies and powerful methods to help you get there:

·    as quickly as possible

·    as economically as possible

·    with as much fun as possible.

And once you know the secrets to being brilliant you can apply them to all areas of your life.

Don’t be good. Be brilliant.

“Pull up your socks and dismiss self-doubt to reach your potential. Feel a little lost or a bit deflated? I recommend this book whole heartedly.”

Sara Cox | BBC Radio 2 DJ and Presenter

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5 star service

This is the book that will show you how to ensure customers are raving about your products and services and come back for more.

5 star jacket

In this book Michael gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge.

5 Star Service will help you to knockout your competition and help you delight your customers every time. You’ll learn how to deliver remarkable results that will keep them coming back for more.

You’ll win more customers without spending a fortune and get repeat orders and referrals from everyone you encounter.

‘Michael Heppell is the ultimate service guru.’

Jonathan Raggett | MD Red Carnation Hotels & Hotelier of the Year

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how to save an hour every day

Would you like an extra hour a day, every day of your life, to do whatever you want with?
If this sounds like an impossible dream, then here’s the good news: that extra hour really can be yours!

save an hour

Would you like an extra hour a day, every day of your life, to do whatever you want with?

If this sounds like an impossible dream, then here’s the good news: that extra hour really can be yours!

This easy-read book is high impact and full of brilliant ideas, tactics and suggestions that are all designed to save you valuable time. If you are willing to invest just an hour of your time to read it, pick out the ideas that leap out to you and put them into action, you’ll create extra time every single day in a way you wouldn’t believe could be possible.

Among other things you will:

  • overcome procrastination and make better, faster decisions
  • unearth hidden time for you – time to do the important things
  • discover powerful new ways to organise your time and your life
  • find out how to deal with the deadly ‘time sappers’
  • streamline and simplify absolutely everything you do – both at work and in the home

We’re sure you’ll find more time every day. What you do with it is up to you . . .

Genuinely Helpful - would benefit almost anyone.

Lee Bappin | Amazon Reviewer

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flip it: how to get the best out of everything

Flip It Jacket

Flip It challenges you to get curious about how you interpret and handle every situation. It liberates you from the beliefs that have been holding you back and gives you powerfully simple ways to switch your thinking and change your actions so that you can get the very best from whatever life sends your way.

Something or someone making you irritated or stressed?

Flip It

Frustrated by not being able to get anywhere with anything?

Flip It

Lacking energy, time, ideas or support?

Flip It

And it really works! At home, at work, in love and in life, the Flip It techniques have already helped millions of people achieve what they want, when they want.

Now it’s time for you toFlip It and reap the rewards: higher levels of happiness, confidence, creativity and success. With the new, revised edition of this bestselling book, you’ll discover how to make sure you never have a ‘bad day’ ever again.

WITH FLIP IT YOU CAN MAKE EVERYTHING BETTER

It's brilliant, it's simple, it's a joy.

I've read loads of self help books... this is the simplest, this is the best.

Chris Evans | BBC Radio 2

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brilliant life

Although that’s not rocket science, it’s so very easy to just get swept along by the flow and then wonder what happened. We all need a bit of help to make sure we’re living our best possible life.

Taking each area of your life by the horns, you’ll quickly start to see what’s working well and where attention is needed. One small action at a time, you’ll move towards your own Brilliant Life.

brilliant life

The simplest way to a brilliant life is by making sure you’re paying attention to the stuff that matters, in every area of your life, and by making positive and lasting change where it’s needed, when it’s needed.

Although that’s not rocket science, it’s so very easy to just get swept along by the flow and then wonder what happened. We all need a bit of help to make sure we’re living our best possible life. And that’s where this book comes in.

Taking each area of your life by the horns, you’ll quickly start to see what’s working well and where attention is needed. One small action at a time, you’ll move towards your own Brilliant Life.

STOP LIVING AN ORDINARY LIFE

START LIVING A BRILLIANT ONE

This is a book EVERYONE needs to read. Not once. Have it by your bed and go back to it for snippets!

There's no better gift you could give yourself. Go on! You deserve it!

Davina McCall | TV Presenter

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the edge: how the best get better

the edge

The very best didn’t get there by accident.

The best have a different way of thinking and acting in their daily lives. And it’s not enough to just to succeed – they also have an uncontrollable desire – the desire to get better.

The good news for the rest of us is that success leaves tracks. Michael Heppell has spent his life studying successful people, attempting to distil what it is that the very best do that others don’t. He’s interviewed entrepreneurs, personalities and leaders from politics to education. He’s studied the daily habits of the elite and during this time he’s uncovered what they do that gives them ‘The Edge’. By identifying and distilling this knowledge you’ll discover how you can use this same insight.

It’s time to find your Edge.

Shortlisted for Management Book Of The Year

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