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What’s in a smile

From just a few weeks after birth, we demonstrate that we feel happy by smiling.  All through our lives and until our dying day we use the same process. People are even heard to comment that they’d like to die with a smile on their face. So take a look around.  If smiling is so […]

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Finding Empathy

‘Person hit by train’ are 4 words I dread to see on my Twitter feed. It’s how the rail providers describe, on social media, the horrific consequence of a person taking their life. But on Tuesday evening Virgin East Coast tweeted. It is with great sadness I advise a person has been struck by a […]

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5 New Words and Phrases I May Have Made Up

I sometimes find myself creating new words and terminology. I found these in my notes and thought I’d share them. Hypercyclical – When you do the same old thing, day in day out. Promotional Wreck – A publicity idea that backfires. Cockle – A group of male nudists* Formulater [form-u-later] – A person who has form […]

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Why We Offer a 100% Total Satisfaction Guarantee

‘That’s ballsy’, said my potential client. ‘I know’, I responded, ‘but it does two things…’ A response I received recently when I informed a new customer that we give a ‘100% total satisfaction guarantee’. It’s not a gimmick – it’s a brand promise. And one we’re proud of. I just wish more companies would do […]

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His Answer Was Shocking

His Answer Was Shocking When people pre-phrase a sentence with ‘I think…’ the chances are they haven’t really thought at all. In 2002 I attended The International Conference on Thinking in Harrogate.  I’d started my career by speaking at the Singapore Conference in 1997 and was excited to hear that the UK was hosting the […]

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Why You Won’t Stick With It

Go on ‘stick with it’ they say. Good advice?  Well actually… no. Sticking with something can become counterproductive after a while. And it’s sooner than you think. In fact, clever boffins have worked out something called ‘Optimal Stopping Theory’  ….. Which basically means the amount of time you’ll stick with something before you stop -make […]

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Everyone Is Useless

It’s true, everyone is useless …  at something. Why beat yourself up because you can’t do something? There’s too much pressure these days to discover what you aren’t good at and then get better at it. It starts at school. If you’re lacking at a skill, they encourage you to do more of it. I think […]

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3 Ways To Get Out Of The Blues

Last week I promised you 3 ways to get out of the blues. You can read the original post ‘Blue Monday Bull’ here: http://www.michaelheppell.com/2018/01/17/blue-monday-bull/ Like any tools to change your state, they’re simple but not easy. Having taught these ideas to thousands of people over the years, I’ve discovered that the trick is to practice […]

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Blue Monday Bull

The fact that ‘scientists’ actually spent time deciding on some gubbins like: the days after Christmas, multiplied by debt divided by the weather can equal a bad day, is farcical.  I’m just waiting for the stationers to start selling a ‘Cheer up! It’s Blue Monday’ card, then we really are doomed. One of the reasons […]

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18 Ways To Make 2018 Your Best Year Ever

Happy New Year! Rather than my usual communication, I’ve recorded a short film for you called 18 Ways To Make 2018 Your Best Year Ever. It lasts for just over 18 minutes and I hope you enjoy it. Be Brilliant! Michael

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