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The Enemy of Loyalty

‘Your desserts!’ The waiter placed our perfectly presented puddings in front of us with a flourish.  They looked amazing! So why did we refuse them and send them straight back untouched? We were already customers.  We were having a lovely dinner. The starters had been great. It’s just he’d missed one important thing… The main courses. However, […]

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My Extraordinary LinkedIn Post

Like many people, I’m on LinkedIn.  I’ve noticed a trend recently where members post short videos, often promoting what they do. I’m not sure why but many of them feature the person walking down a street; mobile phone camera held high, as they offer the viewer their thoughts. Or as it’s also referred to, ‘content’. And there’s the […]

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When to Stop

Never, never, ever quit… Is such stupid advice. One of my clients just made a massive decision to close an office in an emerging territory. I’m sure if they had kept going, sooner or later they would have made it work. But right now there are many other things to focus on …. Like creating […]

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Thanks for the Business

Our local garden centre is like many independents. They charge a bit more, don’t always have the stock and it’s a bit scruffy and chaotic. But they are always happy to see you and thank you for choosing them over the national chain warehouse around the corner. That’s almost true. Well the first part of […]

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I’m buzzing like a bee

In fact, I’m buzzing like a panicked bee on a hot summer’s day, trapped in a jam jar. I’m wearing a bit of ‘clever tech’. It’s supposed to be helping me but every few seconds this confounded gadget lights up and shocks me. Buzz! Shocks me back into perfect posture. It’s been given to me […]

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Needing to be right

350 words – 3 minute read I’m writing this in wait. The house over the way is in the midst of a major build and I’m poised. I’m ready to catch the builder/plumber/joiner/sparky who thinks it’s ok to park right outside my house, eat boiled eggs then chuck the shells out of his car window. […]

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Hanging out with a Lama

Everyone has heard of the Dalai Lama – the premier purveyor of peace. But did you know there are other Lamas too? 31 true re-incarnated deities I’m told. I’ve recently spent a couple of days with the amazing Tulku Lobsang. The first thing that grabs you is his energy.  As he walked into the room […]

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What’s in a smile

From just a few weeks after birth, we demonstrate that we feel happy by smiling.  All through our lives and until our dying day we use the same process. People are even heard to comment that they’d like to die with a smile on their face. So take a look around.  If smiling is so […]

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Finding Empathy

‘Person hit by train’ are 4 words I dread to see on my Twitter feed. It’s how the rail providers describe, on social media, the horrific consequence of a person taking their life. But on Tuesday evening Virgin East Coast tweeted. It is with great sadness I advise a person has been struck by a […]

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5 New Words and Phrases I May Have Made Up

I sometimes find myself creating new words and terminology. I found these in my notes and thought I’d share them. Hypercyclical – When you do the same old thing, day in day out. Promotional Wreck – A publicity idea that backfires. Cockle – A group of male nudists* Formulater [form-u-later] – A person who has form […]

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