international speaker • customer service expert • best-selling author • coach

Would you like to be coached by Michael FREE for the next 90 days?

Join our SMS group for '21 ways to make 2021 a brill one' Click here

One of the UK’s leading experts on Customer Service.

International Sunday Times No.1 best-selling author.

Described as 'one of the top 3 professional speakers in the world'

Works with individuals and organisations who have a desire to be brilliant.

contact us

08456 733 336

() +44 1434 688 555