In-House Programmes

Transform your organisation
from the inside out

Michael Heppell delivers bespoke in-house programmes that energise teams, strengthen leadership and create cultures of sustained high performance.

Always Michael.Always tailored.Always results.

Why In-House

Why Michael Heppell

Michael's in-house programmes are designed to inspire, energise and deliver real measurable results.

Every in-house programme is tailored and designed by Michael for impact, innovation and participation, these sessions aren't just workshops, they're game-changers.

Hearts and Minds

Hearts and Minds

Hearts and Minds is the ultimate in-house programme featuring personal growth, leadership development and customer service.

This flagship programme has been used by multiple organisations including HSBC, Countrywide Estate Agents, Optivo Housing, Vanarama, NHS Trusts, Boodles and dozens of others to become the best in class.

How to Be a Super Speaker

How to Be a Super Speaker

How to Be a Super Speaker is the perfect programme for anyone who needs to present to audiences from 3 to 3,000. Michael shares the tools and techniques he's developed from over 30 years as a professional speaker.

Can be delivered as half or full-day sessions.

5 Star Service, 1 Star Budget

5 Star Service, 1 Star Budget

5 Star Service, 1 Star Budget is the perfect workshop for anybody who deals with customers as part of their daily work.

Participants learn the keys to creating memorable service moments that get you noticed, recommended, referred and reviewed. Can be delivered in 90 minutes or half-day sessions.

Our process: how every programme works

  1. We diagnose what’s really happening

    Before we design anything, we listen. We spend time with your people and leadership to understand the real challenges, not just the ones on the surface.

  2. We design the right intervention

    No off-the-shelf solutions. Every programme is built around your specific culture, goals, and people. Michael designs it personally for maximum relevance and impact.

  3. We create momentum

    Michael delivers the programme with the energy and engagement that has made him one of the world’s top speakers. Participants don’t just learn, they feel it and they do it.

  4. We embed behaviours

    One session isn’t enough. We follow up with practical tools, resources and reinforcement activities designed to make new behaviours stick long after the event.

  5. We measure progress

    Real change is measurable. We work with you to define clear outcomes from the start and track progress over time so you can see the return on your investment.

Some of the organisations we’ve worked with

AdobeAudiAsdaSkyMicrosoftHarrodsBBCNHS

Ready to transform your organisation?

Every programme starts with a conversation. Tell Michael about your organisation and he’ll design the right programme for you.