Privacy Policy
Last updated: June 2026
Michael Heppell Limited (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit michaelheppell.com.
Who We Are
Michael Heppell Limited is registered in England and Wales. For data protection queries, contact us at:
Email: hello@michaelheppell.com
Address:
Michael Heppell Ltd
Hadrian Business Centre
Church Street
Haydon Bridge
Northumberland
NE47 6JG
We are the data controller for information collected on this website.
What Information We Collect
Information You Provide Directly
- Newsletter subscriptions: name and email address when you subscribe to our weekly newsletter.
- Contact form submissions: name, email address, and message content.
- Enquiry forms: information you supply when requesting information about speaking, coaching, or in-house services.
Information Collected Automatically
- Analytics data: We use Vercel Analytics and Umami (both cookieless) together with Google Analytics 4, for aggregated usage measurement (pages visited, referrer, approximate geography, device type). Vercel Analytics and Umami set no cookies. Google Analytics 4 sets first-party cookies and loads only after you grant cookie consent; if you reject, it does not run. See our Cookie Policy for full details.
- Server logs: Standard web server logs (IP address, browser type, pages accessed, timestamps) retained for up to 30 days for security and diagnostics.
Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR Article 6:
| Purpose | Legal basis |
|---|---|
| Newsletter delivery | Consent (Article 6(1)(a)) — you opted in explicitly |
| Responding to enquiries | Legitimate interests (Article 6(1)(f)) — responding to your contact |
| Analytics (Vercel, Umami, GA4) | Consent (Article 6(1)(a)) for GA4 cookies; legitimate interests (Article 6(1)(f)) for cookieless Vercel/Umami measurement. See Cookie Policy. |
| Legal compliance | Legal obligation (Article 6(1)(c)) |
How We Use Your Information
- To send the weekly newsletter you subscribed to
- To respond to your enquiries about services
- To improve website content and user experience using anonymised analytics
- To comply with legal and regulatory obligations
Who We Share Your Information With
We do not sell your personal data. We may share it with:
- AWeber (email marketing platform) — for newsletter delivery, under their Data Processing Agreement
- Vercel Inc. — for website hosting and analytics (US-based, EU-US Data Privacy Framework certified)
- Umami Software, Inc. (umami.is) for cookieless, aggregated website analytics
- Google LLC (Google Analytics 4) for aggregated website analytics, loaded only with your consent (US-based, EU-US Data Privacy Framework certified)
- Resend Inc. — for transactional email delivery
- Legal authorities if required by law
Data Retention
| Data type | Retention period |
|---|---|
| Newsletter subscriber data | Until you unsubscribe |
| Contact form data | 3 years after last contact |
| Analytics data (Vercel) | Aggregated only; no individual records retained |
| Server logs | 30 days |
Your Rights
Under UK GDPR, you have the right to:
- Access — request a copy of your personal data
- Rectification — correct inaccurate data
- Erasure — ask us to delete your data (“right to be forgotten”)
- Restriction — request we limit processing
- Portability — receive your data in a portable format
- Object — object to processing based on legitimate interests
- Withdraw consent — at any time, where processing is consent-based
To exercise any of these rights, contact us at hello@michaelheppell.com. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk — telephone 0303 123 1113.
Cookies
We use minimal cookies. See our Cookie Policy for full details.
Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via our newsletter or a prominent notice on the website. The “last updated” date at the top of this page will reflect any changes.
Contact
For any privacy queries, contact: hello@michaelheppell.com