This weekend the clocks go forward.
The language at this time is interesting.
Which camp are you in?
‘Lost an hour’?
‘Gained light nights’?
Of course, I’m a light nights fan.
I love playing with language.
One of my favourites is to observe someone searching for something, rather than asking, ‘What have you lost?’ Instead say, ‘What are you finding?’
One word can make a difference.
Instead of asking a customer, ‘Is there anything else I can help you with?’ Which is nice…
Change it to, ‘Is there something else I can help you with?’ You’ll receive a better response.
And one more.
If you believe you’ve lost an hour and you’re feeling it, change ‘I’m tired’ to ‘I could do with more energy.’
I promise you’ll feel more energetic in minutes.
What’s your favourite language switch?
We’ll send a copy of my Sunday Times No 1 Bestseller, Flip It – how to get the best out of everything, to our favourite.
Please let me know your thoughts below.