If you had halitosis, would you want to know?
But would you want to be told?
You may think yes.
The truth is a little more complex.
I had to inform a regular driver he had chronic halitosis.
It had reached the point where our hearts would drop when we got in his car. We’d have to cover our noses.
I also had to tell a technical supplier that he had terrible BO. A whole room could be invaded in minutes by his pungent pong.
In both cases, I was terrified to tell.
How do you do it?
Straight out with it. Give clues? ‘A mint is a hint!’
Yep, I tried all that. No results.
Eventually, I had to come out with it.
‘Mate, there’s no easy way to say this but…’
And here’s where you would think they’d appreciate the heads up. A chance to fix it. But no, in both cases the same response.
Now it becomes uncomfortable. What happens the next time you see them? Or smell them!
What if it isn’t something as obvious as odour?
What if it’s a behaviour? Something you say or do.
Would you want to know?
Would you want to tell?
That’s where Flip It thinking comes to play.
If you’re receiving feedback that makes you flinch, think for a moment about the person who’s giving you the advice.
Chances are they’re dreading having to do it.
They could have been putting it off for ages, hoping they’ll see change or someone else will do it for them.
And if you have to give the news, remember… no one wants to hear what’s wrong.
You must go for it.
Deep breath… please be careful where you exhale.
I’d love to know your experiences and ideas on how you can tackle these awkward situations. Please leave your comments below.