The Problem With Coaching

I’m having a lovely lunch with my friend Pablo, when suddenly he feels the need to make an announcement.  ‘Do you know what the problem is with coaches?’ He demands.  ‘No. I mean yes. No?’ I splutter.  He had me one the ropes, and we’d only just finished our starters.  ‘The problem with coaches is; it’s […][...]

Get Your Act Together

In the 1950’s big budget movies started hitting the silver screen. Singin’ In The Rain, Ben-Hur, The Ten Commandments– they were all epic productions. You can imagine the pressure on the Producers, who promptly passed it on to the Directors and ultimately the Actors. The term ‘Get your act together!’ came from the Director’s chair following their frustration with […][...]

What Is The Clarity Method?

When coaching a new client, I often end up discussing values. Once they truly understand their core values and can articulate and act on them, many parts of life become less complex. Understanding your values gives you clarity. For example, if one of your core values is ‘security’, that Everest expedition may be a bit of […][...]

The smart way to get a double espresso

Last week I had a few days writing in the sun. The hotel was very nice, the breakfast very average. Two days running, the early morning team managed to make the world’s worst double espresso. Weak, too much liquid, lukewarm. Yuck! I asked how they made them and they said it was just a button on the machine. […][...]

How you almost took Fiona on holiday

In 2005 some very ingenious boffins were working on a new device. Something which was to change the face of publishing. The project name was Fiona, and the geniuses loved it so much they couldn’t wait until it was launched and then everyone would want to own a Fiona. But there was a problem. These intellect-packed specialists knew lots about technology but Jack S*** about marketing and even less about sales. The equally clever people […][...]

Time for a culling

It’s that time!  The big pre-spring garden tidy has begun. We’ve been pruning like crazy; I’m sure I’m chopping too much off. It feels brutal. I’m assured by Mrs H that if I follow the five D’s of pruning, all will be fine. Dead, Dying, Damaged, Diseased and Deformed. Cutting back what isn’t needed, is […][...]

Someone busier than you …

‘Someone busier than you is running right now’   That was the text my friend, Fi received just at the right time. It wasn’t from a friend or family member.  It was from Nike. It was as if Nike knew. Fiona had had a very busy day.  She’s an Osteopath and had seen a multitude […][...]

Discovering The Moment

The moment of discovery is nothing compared to the discovery of the moment Read that twice. The moment of discovery feels great; that ‘aha’ flash is an adrenalin-fuelled fix. But when’s the next one? The next sale? A project completed? She said ‘yes’? Or another big moment?  You could be waiting for days, weeks, months or […][...]

3 Great Customer Service Stories

I thought it was time to share some inspirational service stories. As usual, your job is to keep thinking, ‘How can I use this?’   Shopping Nightmare Imagine the dread of buying £70 worth of shopping and then realising you have no method of payment. This is what happened to one of our clients, Nikki, […][...]

19 Things To Do In 2019

1. Grow at least one thing to eat Growing your food is cheap, healthy and above all, tasty. Whether you have acres of garden or a one-bedroom flat, there are fab food things you can grow. And when you’ve grown your own, it tastes incredible.   2. Watch Killing Eve We’re not the type of […][...]

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