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Who moved my….

Phase One – Panic and Preparation. Dunkirk Spirit. We can do this. All in this together. Phase Two – New Ways of Working. Zoom. See you in two months. Lower expectations. Date Nights and YouTube Quizzes. Phase Three – Back to Normal. Except there is no normal. ‘But I can’t stay like this!’. Phased return. Look at […]

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When £0 is still too much

I received a complaint this morning. Which is fine. I wrote a book on customer service and was happy to include the cliché ‘Complaints Are A Gift’. This was an interesting one. It was from a member of a pop-up group I’ve been running over the last week called ‘Write That Book’. The idea was to run a 4-day challenge to take […]

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Are you having crazy dreams too?

Every morning, I wake up relieved. Relieved they were just dreams. Not that they were nightmares. Just weird. Very weird. My mind is whirring at the moment. I did a little research and found that if you write down all the stuff that’s been going on, your dreams will be less whacky. Something to do with the brain needing to put less energy into […]

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Thought transference now proven

If I were to say to you that thought transference is now proven and that you can actually pick up on what somebody thinks, or someone could pick up on what you are thinking, what would you say? What if I were to suggest to you that thought transference through time is also available… Where a thought that somebody had 10 years ago could appear clearly in […]

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Stop The Routine

A few weeks ago, when we went into lockdown, most of the advice was to ‘create a routine’. Six weeks on and isn’t it just starting to be boring? I’ve got some new advice. Stop The Routine! Mix it up. Break it up. If you’ve been going fast, go slow. If you’ve been chilling out, do something serious. If you’ve […]

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There is no normal

I must have seen 50 posts in the last few days saying that we won’t ‘go back to normal’. They’re usually followed by comments such as, ‘Thank goodness, the old way was awful’ but… Eventually, any new normal would be the normal.  Now that’s something to think about! If you agree that you create your own normal, could you create a new normal? Now? 5 New Normals:  Whatever time […]

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Flip It, Kelly Hoppen and Love

In 2009 I wrote a book called Flip It, with the subtitle of how to get the best out of everything.  I had no idea when I wrote it that now would be the perfect time for Flip It and the tools and techniques within it. And yet, over the last few weeks, more people than ever have contacted me to talk about Flip It since Chris Evans raved about it on Radio 2. They […]

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I’ve Had A Wobble

Yesterday, at around about 5:30pm, I drifted into our kitchen. I felt dazed and tearful. My shoulders ached. My mind was racing, but without clear thought. I had nothing left. For the last 10 days I’ve been coaching, supporting, broadcasting and sharing, trying to do my bit to help and encourage people during this difficult time We’ve all heard the story of the importance of ‘fitting your own oxygen mask […]

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Hope IS A Strategy

I used to argue that ‘hope was not a strategy’; this was a classic piece of most business training, encouraging participants to be strategic. But in these days, HOPE is a strategy. In fact, without hope and faith, it’s easy to become very low. I’ve spent the last 10 days mainly on Zoom and Teams, coaching; helping people and organisations (of […]

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People are amazing

I’m forever amazed by how extraordinary people are. And right now, 90% of the world seem to be proving my theory. Almost all of our speaking events have been postponed.  Not cancelled, postponed. The majority are looking for new dates and can’t wait for us train their staff, speak at their events and create exciting programmes. […]

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