One of the hardest things to do
June 16th 2021 by
…is to say less. I’ve launched my next Write That Book Masterclass. The most common question from new authors is, ‘How much should I write?’ My answer? Never too long, only too boring. Never too short, only too sparing. www.WriteThatBook.co.uk is now open. Be Brilliant!
in Personal Development | (8) comments
What made me cry last night
June 10th 2021 by
Last night I cried. I wasn’t even watching Long Lost Family 😢. I cried because of a book. Actually, not a book. An author. I was LIVE broadcasting in to my Write That Book Pop-Up Group. Earlier in the day, a copy of first-time author Richard Thomas’s new book Memories from The End Of The Line (check out his blog) arrived. It should have been a simple moment of joy. A member […]
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I’ve set a scary goal
May 27th 2021 by
I’ve a new goal and it’s crazy, huge and a bit scary. Help 1,000 people to write 1,000 books in 1,000 days. When I started Write That Book, I knew it would be special – but I had no idea how special. From seasoned authors who have written several books to those who only had the embryo of an idea for their […]
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Standing out with a frying pan
May 20th 2021 by
It was during the welcome reception. You know the one. A complimentary glass of fizz when everybody is supposed to be mixing, but it’s just an excuse for the resort to do some pitching. The diving guys had all their kit set up, the excursion table had brochures and the managers nodded and asked, ‘So where are you from?’ It was a Mark Warner resort (lots of tennis courts); the young professional was […]
in Innovation and Thinking | (3) comments
Could 2021 be the WORST year for British Hospitality?
May 12th 2021 by
There’s a boom happening. Staycation, holiday at home, let’s go ‘out out’, the great British getaway. Whatever you want to call it – it is happening. There are record sales for domestic holidays. And with them… record prices. 200-500% increases in some cases! Many coastal and country hotels are fully booked for months. And the idea of […]
in Customer Service | (2) comments
The Joy of Rationing
May 6th 2021 by
I remember my mother and grandmother telling me stories about rationing. For my mum, it was only being allowed 2oz of sweets (57 grams). For my grandmother, it was everything – from butter to soap. When I go out for a hike with Mrs H, she very kindly creates a sweet bag. We stock up from a website called aquarterof.co.uk and they have all the classics you and […]
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Put Less In – Take More Out
April 28th 2021 by
It’s the opposite of what you’ve been taught. But you know how I like to Flip It! He are some times when putting less in really can help you to get more out. Less negativity in = More positivity out Less criticism = More room for praise Less complaining = More time for complementing Less worry = Finding more confidence Less moaning = More smiling Less focusing on self = More focusing on others Less pointing out bad drivers = More keeping your […]
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Leave the raft
April 21st 2021 by
Imagine crossing a river. Your mode of transport is a sturdy, well-built raft. Once you dock, instead of leaving the raft, you drag it out of the river and carry it on your back. All day, every day. This would be seen as crazy behaviour. And yet you and I do it. The Raft is your learning. Sometimes we’re so focused on our own learning, discovering the next new thing, striving […]
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There’s No New Normal
April 14th 2021 by
First there was the normal. Whatever that was. Then the ‘new normal’. That was a hoot. That changed when the new normal was proclaimed to be the normal. What’s next? The old, new normal becomes the new, newer normal? The only certainty about normal, is normal is one of those words that if you keep […]
in Innovation and Thinking | (4) comments
Missed It
April 9th 2021 by
It’s one of those weekly things I habitually do. I write it on Tuesday or Wednesday, to make sure it arrives every Thursday. This newsletter. Yesterday, it didn’t arrive. And for a very good reason. I hadn’t written it. I could have blamed writer’s block (which doesn’t really exist). Or technology – claiming it was sent, you just didn’t […]
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