Would you like to be coached by Michael FREE for the next 90 days?

I’d Rather

I’d rather watch boxing than fight.     I’d rather be the driver than the passenger.    I’d rather be the diner than the chef.    I’d rather be the speaker than the listener.    I’d rather be the leader than the follower.    I’d rather be on stage than in the audience.    I’d rather […]

read more

Do You Lick Plates?

I’ll admit it.   My wife creates the most delicious, incredible food.   It’s so good I’ll often finish my meal and lick the plate.   Is it greed?     Or getting best value?       My dad used to collect pencils from hotel meeting rooms. He’d wait until everyone had left the meeting he’d […]

read more

Windswept And Interesting

    I’ve been listening to Billy Connelly’s autobiography.   As well as sharing his fascinating and funny life, he also explains what it means to be ‘Windswept and Interesting’.    One of the keys to being windswept and interesting is if you try to be windswept and interesting you will invariably fail.    You […]

read more

What Is Time Horizon?

And why is it important?  A time horizon, also known as a planning horizon, is a fixed point of time in the future at which point certain processes will be evaluated or assumed to end. Thanks, Wikipedia*.  *Do you remember when we used to quote the Oxford English dictionary?    Time Horizon  It’s really just a fancy […]

read more

Don’t Give Easter Eggs

I’ve done it, you’ve done it, we’ve all done it.   That moment when you suddenly panic and realise that you need an Easter gift.   And an oversized, overpriced Malteser dome looks like the solution.  But….   Don’t buy chocolate eggs!    They’re overpriced and underwhelming.     I’ve had a much better idea.   […]

read more

What Happened To 5 Star Service?

What Happened To 5 Star Service? Regular readers know I love brilliant customer service.   I wrote a book on it.  I’ve trained over 100,000 people on how to deliver it.  I’ve consulted with some of the best organisations in the world on how to create it.  And you know how much I avoid negativity.  But…  […]

read more

If No One Gives You A Medal

‘If no one gives you a medal… design your own.’  Billy Connolly I’m currently reading the Big Yin’s autobiography, ‘Windswept and Interesting‘ and when he started a chapter with those words, I immediately thought this was sage advice. You can spend much time waiting for the recognition, permission and credit you deserve, only to be […]

read more

I’m In Love

I’m one of those people who loves buying books. I also love reading books. And .guess what? I love writing books! Obviously, I read more than I can write. But why do I buy more than I can read? Much of it is the feeling of a buying a new book. And physical books are […]

read more

My First Day

We’ve all had our first days – good and bad.   I bet some of yours have been memorable?  I remember:   My first day as a 13-year-old in a new school.  My form teacher made me sit on an upside-down bin as there weren’t enough seats.  The first day of my new business. My ‘guaranteed client’ […]

read more

I wish

I wish. Two words that have a massive impact on how we feel. Said in hindsight, they’re normally linked with loss. A look back at what you could have had or done… I wish I’d bought Bitcoin in 2014 I wish I’d spent more time with my family. I wish I’d taken that chance. Said […]

read more