Think you’re better than air conditioning?
July 20th 2022 by
Air conditioning has been used more in the past few days than in the last few years. My friend Steve got a bit of a shock when he had a two-hundred-mile car journey and found his had stopped working. He took his motor to the garage where he was told his air con needed to […]
in Personal Development | (15) comments
Three Routes To Mastery
July 7th 2022 by
If it’s important enough. And if you’re prepared to do what’s necessary. Then mastery can be an appealing place. But what makes a Master? Natural Talent Some (very few) are born with it. Top sports stars have the physical attributes to be the best – it’s in their DNA. Some […]
in Personal Development | (5) comments
Words Change Worlds
June 30th 2022 by
I was asked during an interview, ‘What’s the one thing that changed your life?’ It’s one of those questions that could have multiple answers. My mind whirred. Meeting my wife? Being given the opportunity to do the job I love? Having kids? They’re all in the mix. But the answer I gave was deciding […]
in Personal Development | (2) comments
The Biggest DIY Mistake
June 30th 2022 by
The biggest DIY mistake is also the biggest personal development mistake. Want to know what it is? Of course you do, or you wouldn’t have opened this newsletter. You’ve bought a new home. It’s a ‘doer-up-er’. Been there? Month one. Let’s do the hall. After all, ‘You only get […]
in Personal Development | (1) comment
124 didn’t, but over 5000 did.
June 23rd 2022 by
A couple of weeks ago, I had the privilege of training at, and hosting, the Not Just Travel conference. The room was buzzing! A combination of coming out of the pandemic (which had decimated much of their business) and the boom in new bookings created a heady atmosphere. But, there was an elephant […]
in Personal Development | (22) comments
Cooking for 24
June 16th 2022 by
I’m no chef, but at our Jubilee party, I cooked a fabulous feast for two dozen hungry guests. It was a barbecue (of course)… of epic proportions. ‘A taste sensation’. Not my words, my adoring diners who loved every morsel. Now the truth. In reality, I was the chief heater-upper. […]
in Uncategorised | (6) comments
What is the best?
June 9th 2022 by
What is the best? Best before is a guide rather than instruction – agree? I can remember my best gig, but I don’t know if the band thought it was theirs. The best book I’ve ever read… changes. Best x in y is a big claim. That doesn’t stop many businesses […]
in Inspiration | (18) comments
70 Years in the Same Job
June 2nd 2022 by
70 Years… in the same job! My friend Cheryl Black suggests every seven years you should change either your partner, your house or your job. Eeek! I appreciate that not everyone is a fan of HRH Queen Elizabeth II. But wow, you’ve got to agree she’s stuck with the job! That’s […]
in News | (14) comments
What’s Happened to Hospitalty?
May 26th 2022 by
I’m back on the road. Over the last couple of months, the switch has been flicked and bookings are flooding in for keynotes and training. And with that comes travel and hotels. It’s no secret that the hospitality industry is having a staffing crisis. I talked to a restaurant manager last week […]
in Customer Service | (16) comments
Expect Your Fun To Be Taken Seriously
May 19th 2022 by
I saw this on a poster last week and initially thought it was a little crass. But the more I thought about it, the more I realised that the best fun is often planned. And yes – taken seriously. Of course, there are exceptions. Those times when a boring day just evolves into […]
in Uncategorised | (18) comments